Shipping policy
Processing & Shipping Times
- Orders are shipped the next business day after payment is received.
- If you place an order after 4:00 PM, it will be shipped in two business days.
- We currently ship across Canada. Delivery time depends on your location and the shipping carrier.
Shipping Methods & Rates
- We offer standard and express shipping options at checkout.
- Shipping costs are calculated at checkout based on your location and selected shipping method.
- Free local pickup is available in Calgary. Please contact us to arrange a pickup time.
Payment Methods
- We accept the following payment methods:
- Credit & debit cards (Visa, MasterCard, Amex)
- Apple Pay / Google Pay
- Interact E-transfers
- Credit & debit cards (Visa, MasterCard, Amex)
- All orders must be paid in full before shipping.
Order Tracking
- Once your order is shipped, you will receive a confirmation email with a tracking number.
Damages & Issues
- If your order arrives damaged, please contact us within 24 hours with photos of the package and items. We will do our best to resolve the issue.
Returns & Refunds
- Due to the nature of our products, we do not accept returns.
- If you receive an incorrect or damaged order, please reach out to us, and we will make it right.
For any questions, feel free to contact us at sirgorartuffles@gmail.com. We’re happy to help! 😊